While automation software improve your business in any way implemented, it is rather crucial to go deep into your business operations initially and analyse the whole business process thoroughly before proceeding into designing, developing, implementing or integrating a new system within your running business.
Field analysis is the real key behind the outcome of any investment you make on your business optimization on the long run.
An investment of a single dollar on a worthless solution is a waste of resources whereas investing thousands on a radical process upgrade with automation on a specific low performing business node is considered feasible.